SUBSCRIPTION SPECIALIST The Lawrence Journal-World is seeking a personable customer service representative to help us grow paid subscriptions to our award-winning newspaper and media websites. The position will use both telephone and writing skills to attract new subscribers and keep existing subscribers. The position will manage accounts for the print edition of the Lawrence Journal-World and digital subscription accounts for LJWorld.com and KUsports.com.
Required Skills • Kind, personable demeanor that is comfortable talking with customers on the phone. • Writing skills to craft professional email messages to customers. • Good working knowledge of software programs such as Microsoft Word and Excel. • Reliability and a willingness to work in an office environment that involves interaction with both co-workers and customers who come to our office for assistance. • Basic physical skills that involve occasional mailroom duties, such as preparing mail bags, moving bundles of newspapers and other such tasks. • A valid driver’s license to accommodate occasional duties of driving a delivery van to post offices and other locations. The Subscription Specialist is a full-time, hourly position that generally has a daytime schedule of Monday through Friday, however, occasional weekend and early morning work is expected. The Journal-World is one of Lawrence’s oldest businesses, and a valued member of the community, serving tens of thousands of community members every day through our print and digital subscriptions.
Apply Today! To apply for the position, contact Circulation Manager Deb Dunivan at
dmcfarland@ljworld.com